This quest is not available in game.
Find Egan. You only know that he was last seen around Stratholme.
There are those that died tragically in the fall of Stratholme. Many took their own lives, opting to hurl themselves into the myriad flames of the smoldering city rather than become one of the Scourge.
They now walk the streets of Stratholme as restless spirits.
We must aid them, <name>!
I have an associate named Egan who has been doing miraculous work with ghosts and souls. Seek him out. He walks the eastern Plaguelands, near Stratholme, testing his innovations.